Contact YDU Academy

Support

Email or call the YDU Academy team with any question about the app, a course, a payment or your account.

• Email: yduacademy@gmail.com
• Phone: +91 7489301982
• Address: YDU Academy, Khandwa, Madhya Pradesh, India

When we are available

We answer emails and calls on working days, except public holidays. We aim to reply to emails within 2 working days, and payment and refund questions are handled first.

What to include

• The mobile number registered with your account
• What you were doing when something went wrong, with a screenshot if you can
• The course and lesson, if it is about one
• Your order or payment reference for anything about a payment or refund

Payments and refunds

For a payment that went through but did not unlock a course, a double charge or a refund request, include your payment reference. Our Refund policy explains what happens next and how long it takes.

Privacy and account deletion

To get a summary of your data, correct it or delete your account, see our Privacy policy and Delete account page, or email us with the subject “Privacy request” or “Delete my account”.

Grievance Officer

If your issue is not resolved, or you want to make a formal complaint — including about your personal data — write to our Grievance Officer, Deepak Kushwah, at yduacademy@gmail.com with “Grievance” in the subject line. We acknowledge complaints within 48 hours and resolve them within 30 days of receiving them.

Stay safe

• YDU Academy will never ask for your OTP, UPI PIN, card number, CVV or net-banking password — not by phone, email, SMS or WhatsApp.
• We never ask you to pay a fee to receive a refund, or to install a screen-sharing or remote-access app.
• If someone claiming to be from YDU Academy asks for any of these, do not share them, and tell us at yduacademy@gmail.com.